Any items returned must comply with our strict return policy.
1 – Returns or exchange requests must be within 24 hours of delivery. Please be aware that any cancellation request or exchange after that will not be taken into account.
2- Items must be returned undamaged and unused with all the labels attached and the original packaging included.
3 – Shoes and accessories must be returned with their boxes and the original dust bags.
4 – When trying on shoes be careful not to score the soles or damage the outer shipping box.
5 – If a VOMODA security tag or trademark label is associated with an item, it must be returned with the tag in its original position.
6 – If applicable; Hosiery, lingerie and swimsuits must be returned with attached sanitary seals and in unopened and undamaged product packaging.
7- Lingerie and swimsuits should only be tried on with your own underwear underneath.
8 – We will not accept any return that would have been worn or stained.
9 – Please be careful when trying your purchases and return them in the same condition as you received them.
10 – Any return that does not comply with out policy will not be accepted.
11 – Any refund request will be made on your Vomoda account which can be used automatically for your next order.
12 – We do not give any money back in cash.